This article will walk you through the log in process to your Polycom desk phone. Trinity utilizes Skype for Business for our VoIP phone provider, which is part of the Office 365 suite.
- On the Polycom desk phone, select the SIGN-IN option
- Press the appropriate button for “Web Sign-In”
- The Polycom desk phone will now instruct you to visit https://aka.ms/sphone from your web browser
- Enter your Trinity Technology Group email address into the browser screen
- Office 365 will send you a 6-digit Verification Code to the Cell Phone associated with your account
- Continue to log in to Office 365 with your Work email account
- Enter the Device Code that is displayed on the Polycom desk phone
- Once authenticated on the web browser, the Polycom desk phone should start to log in.
Should you encounter any issues with logging in to your Polycom desk phone, please submit an IT Help Desk Request.